Shipping & Returns

Gold Coast Customers

courier map of delivery area

Local customers can choose delivery by courier or Australia Post. For larger items and flammable solvents courier delivery is the only option. The courier fee is $8.95. By choosing the courier option you are agreeing to allow the courier to 'safe-drop' your order if there is no-one home. If the courier cannot deliver or safe-drop your order for any reason you will have to arrange another delivery attempt (at the cost of $8.95 each time). The courier zone is shown inside red border -

Delivery time - Although our courier comes every day (except weekends and pub holidays) most orders aren't ready in time for the morning pick-up and are carried over to the next day.

Options and costs will be shown at checkout. Courier delivery is by a third party and cannot be refunded. Although all care will be taken to ensure a safe delivery, once the order has been delivered or safe-dropped it becomes the owners responsibility.

Australia Wide

You can choose Express Post or Standard Post. Our Australia Post shipping estimator will give you a quote based on your order. Express post is usually 1 -2 working days. Standard post delivery is 3 - 7 days. Some items (ie easels, canvases, solvents) cannot be sent via Australia Post.

Minimum Orders

We have a minimum order requirement of $20 for the website (before freight is added).

Returns

Any request for returns must be made within 7 days of purchase. Please email for a return authority. Returns are the responsibility of the customer.

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